We will need to physically alter precious metal scrap in order to determine its purity. Please be aware that your scrap may be permanently altered during testing.
Put your precious metal scrap to work for your business ... our Precious Metals Recycling Service makes it easy as 1, 2, 3!
Please remove all set or inlaid stones or other non-metal materials. We cannot process set gemstones and cannot return them to you. Stones left in their settings will also slow the processing of your precious metal scrap and delay your payment.
Silver, gold-filled and palladium are weighed by the troy ounce (ozt); karat gold and platinum are weighed by the pennyweight (dwt). To help you sort your metals:
The weight of your precious metal scrap on your postal or grocery scale (which is normally set to avoirdupois ounces) may vary from what we report. We weigh in troy ounces for silver, gold-filled and palladium, and in pennyweights (dwt) for karat gold and platinum. 1.0 troy oz. = 1.097 avoirdupois oz.; 1.0 dwt = 0.055 avoirdupois oz.
Download, print, completely fill out and sign our Precious Metal Scrap Packing List. An accurate, signed packing list must accompany your precious metal scrap return in order for us to process your precious metal scrap in a timely fashion.
For the fastest processing possible, please be sure to give us up-front "melt permission" by checking the top box. Please note that we cannot process precious metal scrap without your signature.
Sort and prepare scrap according to the Precious Metals Preparation Guidelines. Package each metal type separately in zipper-style plastic bags. (Please do not use tape or any other adhesive to seal the bag—scrap can get caught or stuck and may be overlooked.) Package all bags and your completed Precious Metal Scrap Packing List in a box, securely sealed, and ship it to us at:
7500 Bluewater Road NW
Albuquerque, NM 87121
After processing, you will be emailed a copy of your transaction listing the type and weight of the scrap we received from you, the rate(s) at which it was paid and the total Rio credit or payment. Please review your invoice immediately. Any disputes regarding metal purity, weight or payment amount must be reported within five business days from the date on the invoice.
Domestic customers: To the best of our knowledge, USPS is the only carrier that will insure these packages, and only when they are sent Registered Mail. In order to protect your property, we suggest that you ship your package by USPS Registered Mail and insure it fully, regardless of its size. Keep the receipt until your transaction is complete. Whichever carrier you choose, however, please contact them for details about properly insuring your package.
International customers: Declare your parcel as "scrap." Should your carrier ask for additional information, this U.S. import tariff chart may help. (In our experience, the U.S. Postal service does not charge fees for clearing parcels through customs.) Please be aware that Rio does not pay for or reimburse freight charges, duties, taxes or carrier processing fees; please pre-pay all charges.
|Scrap Content||Tariff Number|
|Gold (including metal clad with gold)||7112.91.00|
|Other (sterling, Argentium®, fine silver, silver-filled)||7112.99.00|