As a wholesale supplier to jewelers and other industry professionals, Rio Grande wants to avoid presenting wholesale pricing to retail consumers. In addition, the U.S. Patriot Act requires all suppliers of precious metals to maintain full contact information for all of its customers.
Please be aware that we vigilantly protect your account information—it will never be shared or sold to any third party for any reason, ever.
The benefits of having a dedicated account with us include:
See current pricing on all products based on published daily metal markets.
Access and print your order history and invoices any time you need them.
Create and update a 'wish' list of products you have selected but are not yet ready to purchase.
Manage and update your account information, including contact and payment information, at your convenience.
For security reasons, the first time you log in to Rio’s new site, you are required to set your password. We have sent you an email with instructions on how to reset your password.
Change Your Password
U-MARQ® Engraver Set-Up and Software Install Video
Learn how to unpack, set up, and load the software for your U-MARQ engraver.
Last edited: 11/25/2019Get step-by-step instructions for unpacking and setting up your U-MARQ engraver from U-MARQ's Elisa Spector. Next, see how to install the provided software in your computer and connect the computer to the engraving machine. Elisha demonstrates how to prepare the engraver before opening the software program for the first time, how to open the software when you're ready, and how to prepare the machine for your engraving task.